RETURN & REFUND
At ThePeptideSource.com, we prioritize customer satisfaction. If you encounter any issues with your order, please email us at info@thepeptidesource.com within 30 days of receipt. We are committed to resolving any concerns and ensuring your satisfaction.
Returns & Exchanges:
We do not offer returns or refunds for opened or returned products in any form. However, if you experience any issues with your products, we’re happy to provide you with a substantial discount on your next order.
Return Eligibility:
- Incorrect Products: We will cover the cost of return shipping if you receive incorrect items.
- Unsatisfactory Products: Return shipping costs for unsatisfactory products will be at your expense.
- Missing Products: We will cover the cost of return shipping for any missing items from your order.
Return Process:
- Contact us at info@thepeptidesource.com within 30 days of receiving your order.
- Provide the reason for the return.
- Our team will review your request and determine eligibility for a discount on your next order.
Refund Process:
- Refunds will not be issued as we do not accept returned products.
- Any approved discounts will be applied to your next order.
We appreciate your understanding of our policy. Our goal is to ensure a smooth and satisfactory experience for all our customers. If you have any questions or concerns, please don’t hesitate to contact us.
Thank you for choosing ThePeptideSource!